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Quick Guide for Creators

This guide summarizes key points for Creators. For complete binding terms, see Terms of Service.

⚠️ IMPORTANT LEGAL NOTICE

This guide is informational only and does not constitute legal advice. Dummics is not a law firm and does not provide legal services. This guide summarizes key points from Terms of Service but does not replace complete legal text.

If there's any discrepancy between this guide and Terms of Service, Terms of Service prevail.

You should consult a qualified legal professional for advice specific to your situation, especially regarding:

  • Consumer protection laws
  • Data protection laws (e.g., GDPR)
  • Intellectual property rights
  • Tax and accounting obligations
  • Any other legal matters affecting your business

Overview

The Flowye Licensing System protects your VRChat avatar packages from piracy while providing a smooth experience for your customers. This guide explains your responsibilities and best practices as a Creator.

Key Points

  • License Activation: Customers (End Users) must activate the license for each avatar before they can upload/use it
  • License Transfers: You can transfer licenses between customers upon request
  • Support: You are responsible for first-line support for your customers
  • Legal Compliance: You must comply with applicable laws when selling avatars

As a Creator, you have several legal responsibilities:

  • Indemnity: You must protect Dummics from claims arising from your actions (e.g., copyright infringement in your avatar content)
  • Liability: Dummics is not liable for your avatar quality or disputes with End Users
  • Consumer Rights: You must comply with EU consumer protection laws (e.g., refund rights)
  • Content Rights: You must own or have rights to all content in your avatar package

ℹ️ Simplified Overview

This section summarizes key legal responsibilities. For complete legal text, see Terms of Service.

Consumer Rights Overview

As a Creator, you must comply with EU consumer protection laws when selling avatars. Here's what you need to know:

Two types of rights:

  1. Your rights as a customer of Dummics:
  2. Dummics sells you a Creator License for the plugin
  3. You have consumer rights under EU law regarding this purchase

  4. See Terms of Service - Fees; Payments; Refunds

  5. Your obligations to your customers (End Users):

  6. Your customers have consumer rights regarding avatar purchases
  7. You must comply with EU consumer protection laws (e.g., refund rights)
  8. Dummics is not a party to disputes between you and your customers

Key requirements:

  • Right of withdrawal: 14 days for online purchases (with exceptions)
  • Right to refund: For defective products
  • Legal conformity: Products must be as described and fit for purpose

⚠️ Important: This is a simplified overview. Consumer rights are complex and vary by jurisdiction. You should consult a legal professional or your local consumer protection authority for advice specific to your situation.

License Activation

When a customer purchases your avatar, they must activate the license before uploading it to VRChat. This process verifies their purchase with your sales records.

How It Works

  1. Customer buys avatar from your marketplace/shop
  2. You record the purchase in the Flowye Admin Panel (or via integration)
  3. Customer activates license using the Flowye plugin in Unity
  4. License is verified against your sales records
  5. Customer uploads avatar to VRChat

Your Responsibilities

  • Maintain accurate sales records: Keep track of who bought which avatar
  • Respond to activation requests: Approve or reject activations promptly
  • Handle support tickets: Help customers with activation issues

License Transfers

You may transfer a license from one customer to another upon request. This is useful for:

  • Customer refunds or cancellations
  • Account migrations (e.g., VRChat account change)
  • Gift transfers

Process: 1. Customer contacts you requesting a transfer 2. You verify the original purchase and transfer request 3. You revoke the old license and issue a new one 4. Customer activates the new license

Support and Troubleshooting

You are responsible for first-line support for your customers. Common issues include:

  • Activation failures
  • License verification errors
  • Account migration problems

If you need help: Contact Dummics via Discord or email (business@dummics.com)

Best Practices

Before Selling

  • Test the plugin thoroughly with your avatar
  • Document your installation process for customers
  • Prepare support FAQs

During Sales

  • Collect accurate customer information (VRChat ID, etc.)
  • Record all purchases in the Flowye system
  • Communicate clearly about licensing requirements

After Sales

  • Monitor activation requests
  • Respond promptly to support tickets
  • Keep records organized for audits

Data and Privacy

As a Creator, you may process personal data (e.g., customer emails, VRChat IDs). You must comply with applicable data protection laws.

  • Minimize data collection: Only collect what you need
  • Secure storage: Keep customer data secure
  • Transparency: Inform customers how you use their data
  • Rights: Respect customer rights (access, deletion, etc.)

ℹ️ Note

Dummics only processes technical identifiers for license verification. Any personal data you collect from customers is your responsibility under your own privacy policy.

Prohibited Activities

You must NOT:

  • Use the Flowye Licensing System to distribute malware or harmful content
  • Violate VRChat Terms of Service
  • Engage in fraudulent sales practices
  • Bypass or circumvent the licensing system
  • Share your Creator License with others

See Terms of Service for details.

FAQ

ℹ️ Note

This FAQ provides general information. Laws vary by jurisdiction and situation. Consult a legal professional for advice specific to your circumstances.

Do I need a Creator License for each avatar?

No. One Creator License covers all avatars you sell with the Flowye Licensing System.

Can I sell avatars without Flowye Licensing?

Yes. You can use Flowye Licensing for some avatars and not others. It's your choice.

What if a customer requests a refund?

You must handle refund requests according to applicable consumer protection laws. If you refund a customer, you should revoke their license to prevent unauthorized use.

Can I transfer licenses between customers?

Yes, you can transfer licenses upon request. This is common for refunds, cancellations, or account migrations.

What happens if a customer's license is revoked?

If a license is revoked (e.g., due to fraud or violation of terms), the customer can no longer upload or use the avatar. Dummics may also ban the VRChat account from the system.

Do I need to provide customer data to Dummics?

No. Dummics only processes technical identifiers (e.g., VRChat ID) for license verification. You are responsible for your own customer data handling.

⚠️ When to Consult a Legal Professional

This guide provides general information but does NOT constitute legal advice. You should consult a legal professional if:

  • You are unsure about your obligations under EU consumer protection laws
  • You are planning to sell avatars to customers in multiple jurisdictions
  • You are dealing with a dispute or legal claim
  • You are uncertain about copyright or trademark issues in your avatar content
  • You need advice on refund policies or terms of sale
  • Any other legal matter that could affect your business

Dummics does not provide legal advice. You are responsible for ensuring compliance with all applicable laws.

Compliance Statement

Dummics does NOT guarantee compliance with any laws or regulations. You are responsible for ensuring compliance with all applicable laws, including but not limited to: - Consumer protection laws - Data protection laws (e.g., GDPR) - Intellectual property laws - Tax and accounting regulations

For complete legal text, see Terms of Service and Privacy Policy.

Contact

If you have questions about the Flowye Licensing System: